Privacy Policy

This privacy policy applies to Our website is a general audience site intended for online guests of all ages. Via Sofia’s Italian Kitchen, LLC (Via Sofia’s) is pleased to provide information to all of its online guests about its online privacy policy. Via Sofia’s respects your privacy and uses its best efforts to protect the privacy of online guests to this web site.

Information We Collect and How It Is Used

Via Sofia’s only gathers personally identifiable information, such as your name, email address, address, and payment card or other information when voluntarily submitted by you. For example, personal information may be collected from you in order to:

  • Respond to your comments regarding a Via Sofia’s restaurant, our websites, or other aspects of Via Sofia’s;
  • Register you for our mailing list which allows you to receive promotions conducted through our websites or mobile campaigns;
  • Transmit payment information for online or mobile orders; and
  • Respond to job inquiries and job applications submitted by you.

Sharing of Personal Information

Via Sofia’s may share personal information within the Via Sofia’s Companies. The Via Sofia’s Companies includes Via Sofia’s, our franchisees, our subsidiaries and our affiliates. Of course, any use of this information by the Via Sofia’s Companies will comply with this policy. Occasionally, with your permission, we will send marketing information to you, such as discount coupons, information about new product offerings, etc. If you do not elect to receive such materials, we will not send them to you.

On occasion, we contract with trusted third party providers who would receive your Personal Information to perform certain services on our behalf. Through our contractual arrangements, we require our contracting partners to maintain adequate security of Personal Information provided to them. We do not permit such third parties to sell your Personal Information to other third parties, however such third parties may share non-personally identifiable aggregate data (such as user demographics, website activity, purchase history, and other statistical information) and de-identified individual data and profiles with third parties for market research and other purposes. In particular, we use Revel to help us operate our website and administer various activities.

Via Sofia’s does not sell, transfer or disclose personal information to third parties outside the Via Sofia’s Companies.

Via Sofia’s reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.


Via Sofia’s is very sensitive to privacy issues regarding kids. We do not intend for our websites to collect personal information from children under the age of 13.

We urge parents to regularly supervise and monitor their children’s on-line activities. Although our website is not intended to collect personal information from kids under the age of 13, to review any personal information that your child may have submitted to Via Sofia’s, to ask us to delete that information or to stop further use of the information, please submit this information on our Talk to Us form.


You are in control of any personal information you provide to us online. If at any time, you would like to correct the personal information we have about you, change your preferences for contacts from us, or ask us to delete that information or to stop further use of the information, you can let us know by contacting us at the email or postal address listed below.


"Cookies" are pieces of information that a web site transfers to an individual’s hard drive for record-keeping purposes. Cookies allow the web site to remember important information that will make your use of the site more convenient. Like most web sites, Via Sofia’s uses cookies for a variety of purposes in order to improve your online experience. For example, we track the total number of visitors to our site on an anonymous aggregate basis. We may also employ cookies so that we can track your location, remember you when you return to the site, to keep track of the items in your shopping cart if you purchase merchandise online, to administer certain contests and sweepstakes and to help customize your Via Sofia’s web experience. We may associate personal information with a cookie file in those instances.

If you do not wish to receive a cookie, you may use the “Options” setting on your web browser to either disable cookies or notify you when you receive a cookie. Click on the "Help" section of your web browser to learn more about how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of this web site.

Links to Other Sites

We may offer links to sites that are not operated by Via Sofia’s. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other companies.

Franchisee Web Sites

Some Via Sofia’s restaurants are owned and operated by franchisees, who are independent businessmen and women. Some franchisees operate their own, separate web sites. Therefore, you should review these websites’ privacy policies when visiting their websites.

Changes to our Privacy Policy

Via Sofia’s reserves the right to modify this Privacy Policy from time to time and without notice to you. Therefore, we suggest that you review our Privacy Policy periodically. However, please note that despite changes to our Privacy Policy, we will not alter how we handle previously collected information.

Effective Date

This policy was last updated on June 27, 2016.

Who We Are and How to Contact Us

Via Sofia’s Italian Kitchen, LLC is the entity collecting information submitted via the website,           

If you have any questions or concerns about our Privacy Policy, please contact us at:

     Via Sofia’s Italian Kitchen, LLC

     125 Robins Square Court

     Robins, Iowa 52328

     (319) 739-2104